Terms and Conditions
Terms and Conditions – https://digitalpragency.com/
This contract is entered into between Reboot Online Marketing Ltd T/A Digital PR Agency and your company (hereinafter referred to as “Client”) upon your agreement to commence services in writing.
1. Reboot Online Marketing Ltd T/A Digital PR Agency will provide Client with Digital PR Services (referred to as “Services”) as
described in this contract under section 2.
2. All invoices must be paid in full within 30 days of billing unless agreed otherwise and we reserve the right to charge Value added Tax where applicable.
Reboot Online Marketing Ltd T/A Digital PR Agency shall not be liable for any claims for direct or indirect consequential or incidental injury, loss or damage (other than for death or personal injury as a results of Reboot Online Marketing Ltd T/A Digital PR Agency negligence) made by the Client against Reboot Online Marketing Ltd T/A Digital PR Agency arising our of or in connection with the Services.
Reboot Online Marketing Ltd T/A Digital PR Agency Services may include (but are not limited to):
o Researching keywords and phrases to select appropriate, relevant search terms by assessing traffic / competitiveness.
o Digital PR Link Building from other high authority related websites to improve trust/authority of Client domain name.
o Web Development such as editing and/or optimization of text for various html tags, meta data, page titles, and page text as necessary.
o Suggestions to improve website performance, namely page speed and core web vital scores.
o Recommend, as required, additional web pages or content for the purpose of attracting more traffic by keyword/phrase searches.
3. For the purposes of receiving Services, the Client agrees to provide:
o Admin access to the website for analysis and optimisation of content and structure.
o Permission to make changes for the purpose of optimisation, and to communicate directly with any third parties.
o Unlimited access to existing website traffic statistics for analysis and tracking purposes.
o Access to a client email address (@domain or gmail) for the purposes of link building.
o Authorization to use Client logos, trademarks, web site images, pamphlets, content, etc for the purpose of providing Services
4. Client must acknowledge the following with respect to Services
o All fees, services, documents, recommendations, and reports are confidential.
o Reboot Online Marketing Ltd T/A Digital PR Agency has no control over the policies of search engines and algorithm updates nor can we guarantee top rankings.
o Linking to link farms or pbn’s could have detrimental effect on the Client site and must be communicated to us immediately.
5. Dispute resolution
All disputes, differences or questions arising out of these terms of business or as to the rights and liabilities of the parties hereto or as to the construction or interpretation hereof shall be referred to the decision of a single arbitrator to be agreed between the parties or in default of agreement to be appointed at the request of either party by the President for the time being of the Chartered Institute of Arbitrators. The arbitrator shall act as an expert whose decision (including as to costs) shall, expect in the case of manifest error, be final and binding on the parties.
For clients that have been offered a loan for one or more of our services, then the following service may be of use to you.
Financial Ombudsman Service (FOS)
If you have a complaint and we cannot resolve this, then if you are eligible you can refer your complaint to the Financial Ombudsman Service, who provide an impartial and free service to help you. Their contact details are shown below:-
By post: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR
By Phone: 0800 023 4 567
By email: complaint.info@financial–ombudsman.org.uk
Website: www.financial-ombudsman.org.uk
6. Electronic Signature
The contract/quote/estimate may be signed by you and by us by way of electronic signature, as defined in section 7(2) of the Electronic Communications Act 2000.
8. Copyright
Where works of advertising, photography, artwork or design has been commissioned, the parties agree that copyright and design rights in all work carried out are retained by the Agency. Where any such material has been supplied to the Client for its use the parties agree it shall only be used for the purposes authorised by the Agency. Once the Agency has received payment in cleared funds, the Client shall have the non-exclusive right to use, reproduce and publish the work carried out by the Agency for the authorised purposes.
9. Compliance and Intellectual Property Rights
It is the responsibility of the Client to ensure that the Materials comply with all laws, regulations and codes in all countries where the Materials are used. The Client agrees to indemnify the Agency against any costs arising from the use or misuse of the Materials.
Third party materials, such as imagery, used in the Materials may be subject to usage liabilities such as royalties and licence fees. The Agency shall procure such licences as necessary for the use of third party materials for use within the scope of the Quote. The Client should obtain written consent from the Agency for use of any part of the deliverables outside of the scope of the Quote.
Unless otherwise stated in the Quote, the Agency reserves the continuing right to use any deliverables it produces for the promotion of its services.
10. Law
These conditions and all other express terms of the contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed and construed in accordance with the Laws of England. These Terms do not affect your statutory rights
